First Aid Courses

First Aid Level 1
First Aid Level 2
First Aid Level 3
Videos & Downloads

Before you look at our First Aid Courses please READ our Training Terms and Conditions

GENERAL TERMS & CONDITIONS – INVOICES/ PURCHASE ORDERS AND PAYMENT

  1. All invoices are Due on Receipt; unless other credit terms have been agreed to in writing (credit approved companies).
  2. Please ensure that all payment remittances and purchase orders are e-mailed to training@mslmedical.co.za.
  3. Should payment not be received and cleared by our bank or a purchase order be received after 72 hours of invoicing or registration, our cancelation process will be initiated.
  4. All overdue invoices may be charged interest at the prime overdraft rate plus 2% as charged by MSL Medical bankers from time to time.

JURISDICTION

  1. The Signee agrees to the jurisdiction of the Magistrate’s Court in terms of Section 45 of the Magistrates’ Court Act 32 of 1944 for the recovery of any amount due in terms hereof and even if the amount claimed exceeds the jurisdictional limit of such Court

TRAINING TERMS & CONDITIONS – COURSE REGISTRATIONS

  1. All Tentative or To-Be-Confirmed (TBC) dates for Closed/ Onsite Training will be held for 72 hours after an enquiry, thereafter the dates will be made available again to other clients and availability will need to be re-confirmed.
  2. Bookings can be made electronically by registering online via our website (www.mslmedical.co.za) or by completing a Training Registration Form and submitting the form by email to training@mslmedical.co.za No manual bookings will be processed without a completed Training Registration Form being received.

POSTPONEMENT OF THE COURSE/ CANCELLATION OF ATTENDANCE OR NON-ATTENDANCE

  1. Onsite/ Closed Courses: Postponement of a course must be in writing and can be e-mailed to training@mslmedical.co.za, The date of postponement shall be the date received by MSL Medical. You will be liable for all costs incurred by MSL Medical in the preparation for the course, that MSL Medical can’t recover such as trainer booking fees, deposits, venue hire and/ or catering
    costs. MSL Medical will attempt to accommodate you on new dates requested depended on our availability of our facilitators/ assessors and/ or moderators.
  2. Cancellation or Non-Attendance by you or your delegate(s) will still be charged for. You are welcome to send a replacement(s) in your or their place.
  3. Late Arrival/ Absent: Due to our course(s) being short in duration, if you or your delegate(s) arrive late for a course or are absent from any session, we reserve the right to refuse to accept you/ them for training or continuation of the training, if we feel you/ them will not gain sufficient knowledge or skill in the time remaining. In all cases, the full course fee remains payable. However, in specific circumstances we may move you onto the next available course to complete your training free of charge.

POSTPONEMENTS / CANCELLATION BY BLS MEDICAL

  1. MSL Medical reserves the right to cancel/ or reschedule a course.
  2. In the unfortunate event that we do postpone or cancel a course you will be given as much notice as possible and the offer of a free transfer to another date, or a full refund of fees paid. MSL Medical cannot be held responsible for any financial loss that cancellations may incur.

MEALS & REFRESHMENTS

8. Public Courses: Only tea & coffee is provided, delegates are responsible for their own meals

9. Closed/ Onsite Courses: Clients to arrange refreshments/lunch at own cost, if training is conducted at the client’s premises.

COURSES AND ASSESSMENTS

  1. All courses will be facilitated in English, therefore BLS Medical does not accept responsibility if the course participants do not read, write or understand English and consequently do not reach the course outcomes. Interpreters can be arranged but will be charged for separately.
  2. Certain courses do have some entrance criteria and is indicated on the specific course information sheets or in the quote, it is the person who is making the registration responsibility to ensure that they or their group meet these criteria. MSL Medical cannot be held responsible should the delegate(s) fail the course as a result of not meeting the criteria.
  3. The assessment criteria differ depending on the course being taken; this will be provided and explained to the delegate at the start of the course or you are welcome to contact our offices for the criteria beforehand.
  4. Should the delegate not meet the assessment criteria, he or she is allowed one re-examination at a date, time and location as agreed upon in the post assessment feedback. There may however be additional travel and accommodation costs, where applicable.

CERTIFICATES

  1. After the assessments are conducted they need to go through our internal moderation processes, this process can take up to ten (10) days, or more depending on moderator availability and the relevant SETA completing their end and authorizing us the issuing of the learners certificate
  2. NOTE: Certificates will only be processed and released once full payment has been received.
  3. All certificates are created as a DIGITAL ORIGINAL and stored in our online Web vault. You can contact us on 0824975012 (WhatsApp or telegram) or email us at training@mslmedical.co.za. For emailed PDF copies.